We are a multicultural family living in London, one of the most diverse cities on earth. Being born and raised in different culture gave us first ... See More
We are a multicultural family living in London, one of the most diverse cities on earth. Being born and raised in different culture gave us first hand cross-cultural experience. We believe that a lot of conflicts can be avoided if we have a better understanding of our differences and work together to find a common ground.
We want all children to grow up having a secure self image, appreciating themselves as they are and learning to respect others. Hence, we have created a collection of multicultural dolls and storybook that allow different children to be represented in toys/books and allow parents to introduce diversity to children from an early age.
Join us to promote diversity and inclusion within the toys market and get a doll and story for your child or children of your family and friends! See Less
If you are not satisfied with your One Dear World doll for any reason, please return it to us within 30 days of purchase for a full refund or replacement. Please note that each doll is made by hand and may look slightly different from the one in the picture.
To be eligible for a refund or an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned, such as giftcards and ebooks.
There are certain situations where only partial refunds are granted (if applicable) such as
book with obvious signs of use or any item that is returned more than 30 days after delivery.
For return instructions please contact firstname.lastname@example.org
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 29 Halley Gardens, SE13 5PA, London, GB .
To return your product, you should mail your product to: 29 Halley Gardens, Se13 5PA, London, GB.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £60, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.